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Privacy Policy

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Effective Date: 1 June 2025

At Nexivo (https://nexivo.co.za), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform and services.

1. Who We Are

Nexivo is a product of Distech Technologies (Pty) Ltd, based in South Africa. We provide an online platform for individuals and businesses to build customizable websites and vCards using pre-designed templates.

2. Information We Collect

We collect the following types of information:

a. Personal Information

When you register an account or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Details

  • Business Name & Industry

b. Usage Data

We collect non-identifiable data such as:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on pages

c. Cookies & Tracking

We use cookies and similar technologies to improve your experience. You may disable cookies in your browser settings.

3. How We Use Your Information

We use your information to:

  • Provide, manage, and improve our services

  • Process payments and send invoices

  • Respond to your inquiries and support requests

  • Send service-related updates and announcements

  • Detect and prevent fraud or abuse

We do not sell your data to third parties.

4. How We Store and Protect Your Information

Your data is stored securely on trusted servers. We implement appropriate technical and organizational safeguards to protect against unauthorized access, disclosure, alteration, or destruction of your personal information.

5. Sharing of Information

We may share your data only when necessary:

  • With trusted third-party service providers (e.g., payment processors, analytics tools)

  • When required by law or legal process

  • To protect our legal rights or enforce our terms

All third parties are required to respect the confidentiality and security of your data.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or update your personal data

  • Request deletion of your data

  • Object to or restrict certain data processing

  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at info@nexivo.co.za.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Children’s Privacy

Nexivo does not knowingly collect or process data from individuals under the age of 18. If we learn that we have collected data from a minor, we will take steps to delete it.

9. Third-Party Links

Our platform may include links to third-party websites or tools. We are not responsible for the privacy practices or content of those external sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available at https://nexivo.co.za. We encourage you to review it regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Distech Technologies (Pty) Ltd
Email: info@nexivo.co.za
Website: https://nexivo.co.za